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Terms and Conditions

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By accessing and using this website (the site) you accept these terms and conditions of use.

In purchasing from Custom Bodykitz, it is considered that you have Read, Understood, and Accepted the below Terms and policies of Custom Bodykitz. Abusive customers and derogatory emails will not be tolerated, and Custom Bodykitz reserves the right to refuse business to anyone who is found to be abusive and or derogatory to any of the staff of Custom Bodykitz.

“Custom Bodykitz”, “Our” and “We” are used interchangeably as the same entity.

COPYRIGHT & TRADEMARK NOTICE

This site is Sri Lanka-owned and operated privately by Custom Bodykitz. All maker descriptions, logos, and photos are used for informational purposes only. All other materials appearing on this site, including the text, site design, logos, graphics, video clips, icons, and images, as well as the logic, are the sole property of Custom Bodykitz. No materials from this site may be copied, reproduced, modified, republished, downloaded, posted, transmitted, or distributed in any form or by any means without Custom Bodykitz’s expressed written consent. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties within but not limited to Sri Lanka, the USA, Australia, the UK and European Union.

PRICES, CHARGES, and PURCHASING

All prices listed in our website catalog include shipping & handling charges.

The rates on this site are estimates and may vary from what your card quotes you. VISA, MASTERCARD. AMEX and etc are charged at the prevailing exchange rate as quoted on the day and date of transaction as per usual credit card business practice.

  1. we are NOT responsible for fluctuations in exchange rates before or after Card authorization or Bank transfer date(s).
  2. we are NOT responsible for applicable Import duties/and/or Taxes incurred into any Country; it is understood that import Tax charges and brokerage fees are the SOLE responsibility of the Importer.
  3. we are NOT responsible for losses incurred as the result of delayed shipment, delayed clearance, Strikes, Civil Commotion, Acts of War, or short shipment howsoever incurred
  4. we are NOT responsible for losses incurred as the result of partial shipment, short shipment, or Non-delivery by any Carrier for any reason
  5. we are NOT responsible for losses occurring as the result of misinterpretation and/or typographical error involving any of our Website information, pricing; and/or Freight rates, which are subject to change entirely at our discretion. At our discretion, we will cancel or amend any Order placed with us.
  6. We reserve the right to withdraw; modify, or otherwise rescind, any Quotation given at our discretion or cancel any Order at any time.
  7. we reserve the right to alter pricing, item descriptions and/or availability of any and all Parts and Products offered by Custom Bodykitz, https://custombodykitz.com/ at any time and for any reason.
  8. some pictures of products are sample pictures; you will receive the item that is specified for your car regardless of what is pictured.
  9. we are NOT responsible for Manufacturer’s changes in Design, Color, Pricing or Materials of parts or accessories supplied.

By buying from us you agree to the terms and conditions.

All vehicle body parts must be trial fitted before paintwork by a professional bodyshop with experience in fitting custom fibreglass bodykits. 

Products are not meant for DIY installation.

SHIPPING, RETURNS & Refunds

All orders are shipped in order received and ship within 1 to 7 days of the latest expected date on your order details page (must be logged in). In stock items usually ship within 1 to 3 weeks after receipt of order. Custom Bodykitz does not guarantee on-time delivery. Any expected shipment dates given to the customer on items are approximate.  Custom Bodykitz does not refund prior to delivery. New items are sold as is and in the case the ordered part is correctly delivered, there is no return. Returns are non-negotiable for buyer’s remorse or if the customer has purchased the incorrect item. In some cases, Custom Bodykitz may agree to restock the purchased item, please contact us in this case. If the incorrect item is delivered, please contact us immediately for a resolution. Any charge-back claim will void all reward points on the order and delay our ability to deal with your claim promptly. The buyer assumes all responsibility with this form of shipping. Custom Bodykitz will need to be informed within 7 days of receiving the item if the purchaser thinks an item is defective. Custom Bodykitz does not make any of the products sold and therefore there are no warranties written or otherwise expressed by Custom Bodykitz.

We will only accept returns if we have supplied the wrong part or if the product is defective.

Returned items must be in excellent condition and not modified in any way.

Amendments to terms and conditions:

These terms and conditions may be amended or updated at any time by Custom Bodykitz and it is the prevailing terms and conditions from time to time that are agreed to apply.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days.

PRICE INCREASE TOPUP, REFUNDS AND PARTS SUBSTITUTIONS

There are many parts in the Custom Bodykitz database and even under the most stable economic conditions there will be unexpected price increases. The manufacturer has the right to raise pricing at any time for any reason, and you will be notified if this occurs during the order process. Custom Bodykitz is not responsible for covering any price increases that are passed from the manufacturer and will give you the option to proceed and top up, or cancel. When in doubt you can do a stock and price check before ordering from your account dashboard.

Direct Refund will refund the amount using the same payment method that the funds were received by. Applicable transfer fees will be deducted from your refund amount.

For shipping cost refunds, we are unable to provide the exact amount for the shipping cost refund because this will be determined at the time of issuing the refund.

When asking for refunds and parts substitution, you may be asked to make an additional payment if the price of the new item is greater than your refund total.

For Credit Card/ Debit Cards: Refunds in this internet age are instantaneous for these payment methods, the money is immediately removed from our vendor account. How long it takes for your vendor is your question to your vendor. Some are instantaneous, some are next billing cycle, please contact them for details.

If the refund period has already expired, we will issue your refund via store credit only.

Bank Transfer: Please ensure that the bank details that you provide us is correct to avoid any issues/delays when issuing your refund. Wise: Payments come in as bank transfer and will be refunded as bank transfer.

DISCLAIMER

Racing on the street is illegal, irresponsible, and dangerous. All performance parts sold for racing are meant for legal, off-street racing purposes only. In buying performance parts from Custom Bodykitz, you are agreeing to use these parts for legitimate off-street racing purposes only. Custom Bodykitz, its management, and its employees intend for all of its customers to enjoy their purchases, within legal parameters. As such, Custom Bodykitz cannot accept responsibility for the irresponsible actions of those who do not adhere to their local laws. To the responsible racing enthusiasts out there, welcome to our store. In purchasing the buyer is agreeing that s/he has read, understands and accepts the above-listed policies.

DISCLAIMER

If you have any complaints about our service or any products that you have purchased from us, please feel free to contact us at [email protected] . We will endeavour to respond to your complaint within the working day. Complaints are normally resolved within 3 working days. You will be kept up to date on progress of the complaint via email, social media private message or phone.

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